THEIR wedding is in less than two weeks.
The catering has been arranged, the gown and the suit have been tailored, the photographer and videographer have been hired and the invitations sent out.
But one thing will be missing when the couple exchange vows on 1 Nov - their wedding rings.
The shop where Mr Amin Ali and Miss Seri Adilia paid to have their rings custom-made has closed down.
And they claim they have so far not been able to contact the company.
Now, Mr Amin, 26, a business development manager and Miss Seri, 24, an administrative executive, are $450 poorer and without their wedding rings.
The couple found out only last week that ORVA Gioielli at Suntec City Mall had closed down, when Miss Seri visited the shop.
They had placed an order for two silver diamond rings worth about $1,400 in March.
Mr Amin had previously bought a bracelet from the shop. Their friends had also recommended ORVA, which has another outlet at Raffles City.
The couple placed a deposit of $450 for the rings and were told they would be informed when the rings were ready.
On 25 Aug, the couple returned to the shop for a final fitting of the rings.
But Miss Seri said the shop's staff could not find their rings, and they were told they would be e-mailed a picture of the rings.
They received an e-mail from ORVA the next day.
But they said that was the last time the couple heard from the jeweller.
They had asked to collect their rings this month.
When they did not hear from ORVA, they called the shop several times. They also called the Raffles City outlet.
But each time, there was either no response or the number was no longer in use.
On 11 Oct, Miss Seri went to the Suntec City outlet, and was shocked to find that the shop unit had been boarded up.
She said: 'It looked as if another tenant was going to move into the unit. I panicked and thought I went to the wrong place.'
She made a police report later that day and filed a complaint with the Consumers Association of Singapore (Case) the next day.
The police said they are looking into the matter.
A Case spokesman confirmed the couple's complaint and said it has advised the couple to file a claim with the Small Claims Tribunal.
She added that Case has received a similar complaint about ORVA.
Miss Seri also sent an e-mail to ORVA, which she said bounced back.
When The New Paper called both outlets last week, the numbers were either no longer in use or no one picked up.
Its website was also not accessible. A notice said the domain did not exist.
When we went to the Suntec City outlet last Thursday evening, the shop was boarded up. At the Raffles City outlet, SK Jewellery now occupies the unit.
Checks with ORVA's neighbouring tenants at both malls confirmed that ORVA had occupied the respective units before.
Neighbours at the Suntec City outlet said ORVA moved out in mid-September, while those at Raffles City said the jewellery company had moved out in early August.
A check with the Accounting and Corporate Regulatory Authority showed that ORVA was still a 'live' company.
Three directors and a company secretary, all Singaporeans, were registered with the company.
When we contacted the company secretary last Friday, he said he had no say in the running of the company.
When The New Paper asked if he knew the shops had closed down, he told us to check with the company directors.
He said he would try to put us in touch with the directors but we did not hear from him at press time.
In the meantime, Mr Amin and Miss Seri said they have tried looking for another jeweller to custom-make their rings.
But, Miss Seri said: 'Most said they couldn't rush our order out in time for the wedding.'
Why not buy straight from the shops?
'We wanted something special and unique for us,' Mr Amin explained.
But the wedding still has to go on.
Mr Amin said: 'I guess we're going ahead without the rings. Of course, we're disappointed. But perhaps we'll find the right pair of rings someday and get them then.'
This article was first published in The New Paper on Oct 20, 2008